Juho . from Afghanistan
Unfortunately, first time ever we were really disappointed to use airbnb – we both (me & my girlfriend) have had only great experiences as hosts and as guests. When we were coming to pick up the keys from the office with the airport shuttle bus, the bus stop / place where we were supposed to get off wasn't "across the office" as told. We had to take another bus to get there. When we arrived, we noticed that the air condition didn't work. The guy promised it would be fixed next morning, but nobody showed up then. We called the office and they said they will look into it, but again nothing happened.The cleaner came on Sunday and she said she would ask about this from the office, again nothing happened. We contacted the office via airbnb and the aircondition was FINALLY fixed for our last night in Dubrovnik (we were staying for a week). The communication was absolutely terrible. Our first message was answered - and after that no answers to any of our text messages about all the issues there was. The aircondition in the bedroom didn't work so you couldn't sleep there at all. We were basicly staying in studio instead of two-room apartment WHICH WE ACTUALLY PAID FOR. There was only one frying pan in the kitchen and half of it was burned so it was useless. There was lots of sand and dust on the living room floor. On Sunday cleaner came to the apartment and nobody told us she was coming. She thought someone had told us about the cleaning. MYSTERIOUSLY, my girlfriends expensive night dress was on the bed and disappeared at the same time. We looked everywhere and even called the office, but it was nowhere to be found - even after they cleaned the apartment. That wasn't cool. The apartments location was nice. The beach was 15 minutes walk from the apartment. Supermarket was around 10 minutes walk from the apartment. The buss stop was pretty near aswell and it was easy to use public transport to get to the Old Town.